Could a portal like the ActewAGL one be improved without replacing the whole platform?

Could a portal like the… | Web Applications…

It may be possible to improve an existing portal incrementally rather than replace it, but the right approach depends on the platform’s condition, dependencies and user needs. Annex’s published ActewAGL work involved collaborating with the client’s developers, optimising code and ensuring the platform had automated tests while supporting delivery of new features.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionIs there a published Annex example that makes Web Applications & Customer Portals tangible?

A useful published example is A personalised customer portal. Annex worked with both ActewAGL and partners to develop an easily accessible web app to allow ActewAGL customers to administer their accounts, make payments and procure new services through the Self Service Platform. Throughout our engage…