We treat user continuity as a priority by identifying critical journeys and planning changes around them so those paths stay usable during the upgrade. We phase work in small increments, run tests, and use parallel environments and staged rollouts to minimise disruption. We account for governance, content publishing workflows, and accessibility and multilingual considerations, with the final plan shaped by your environment and goals.
Public Q&A
How do you keep users from being disrupted during a legacy transformation?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.
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