{"ai_json_enabled":true,"answer":"Annex approaches joining user needs, business rules and technology into a workable solution by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With their new app and website projects approved for redevelopment ActewAGL engaged Annex to deliver and document a Design System for the organisation. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-31T09:11:20+00:00","display_date":"2026-08-31","editor_images":[],"freshness_warning":"","id":"annex-qa-09-03","image_ids":["annex_real_035","annex_real_015","annex_real_006","annex_real_030","annex_real_011","annex_real_008","annex_real_031","annex_real_005","annex_real_020","annex_real_013"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee7134d_6760ecbebd1b2bdfd870a5ee_ICS1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-approach-joining-user-needs-business-rules-and-technology-into-a-workable-solution.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-31T09:11:20+00:00","question":"How does Annex approach joining user needs, business rules and technology into a workable solution?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-approach-joining-user-needs-business-rules-and-technology-into-a-workable-solution","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}