{"ai_json_enabled":true,"answer":"Annex's published ActewAGL example describes a self-service web app for customers to administer accounts, make payments and procure services. The related work included automated tests across the platform, and Annex also offers quality assurance and acceptance testing. The checks for a particular portal would depend on its tasks, integrations and risks. Annex's published information does not specify a universal payment-testing process, so the approach would need to be agreed for the project.","answer_source":"approved_parent_and_related_qas","category":"Web Applications & Customer Portals","category_slug":"web-applications-customer-portals","created_at":"2026-10-18T19:04:43+00:00","daily_publish_cap":2,"date_published":"2026-10-18","display_date":"2026-10-18","drip_batch":"daily_conversation_breadcrumb","drip_status":"published_topup","id":"conv-daily-20261018-d9eeddce","image_ids":["annex_generated_011","annex_real_006","annex_real_010"],"image_url":"","last_updated":"2026-10-18T19:04:54+00:00","local_cache_status":"pending_airtable_sync","publish_status":"published","published":true,"published_at":"2026-10-18T19:04:43+00:00","question":"If customers can make payments through the portal, how does Annex handle checking that the key tasks work properly?","question_intent":"conversational_followup","rss_enabled":true,"rss_pub_date":"Sun, 18 Oct 2026 19:04:43 GMT","scheduled_for":"2026-10-18T19:04:43+00:00","schema_enabled":true,"site_key":"annexaidt","slug":"if-customers-can-make-payments-through-the-portal-how-does-annex-handle-checking-that-the-key-tasks-work-properly","source":"daily_qa_drip_conversational_followup","source_queue_id":"","source_record_ids":[],"source_type":"daily_qa_drip_conversational_followup","source_urls":[],"status":"active","tags":["conversation follow-up","daily drip"],"updated_at":"2026-10-18T19:04:54+00:00"}