Annex would first look at the users’ tasks, what is already working, and where the current experience or technology is causing difficulty. For an existing portal, that can include its content, integrations, performance and delivery constraints rather than assuming it needs to be replaced.
Public Q&A
If we already have a portal, how would Annex decide what to improve first?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.
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