If we’re not sure which platform we need, can Annex help us work that out before we commit?

If we’re not sure which… | Service Design

Yes. Annex’s approach is to understand the service, users, business needs and existing technology landscape before choosing a platform. The technology should support the intended service, rather than determine the solution from the outset. Prototypes, technical proofs and testing can help answer specific project questions where useful. The right steps depend on the project and its constraints.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Annex's published work does not point to a single mandatory toolset for service design. Annex works on digital products and services including integrated systems, websites, apps, intranets, content management systems and design systems. We are passionate about designing integrated user experiences a…