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What happens during the discovery phase and what will we deliver?

Digital Products & Services · 2026-10-07

Discovery in Annex Digital Products & Services focuses on clarifying the problem, the users, key stakeholders, and the current environment. We run workshops, interviews, and analysis of existing systems and data to surface what actually matters for users and the business. We also test ideas with early prototypes or proofs of concept to check feasibility and desirability, helping ensure we’re solving the right problem. Journeys, architecture considerations, and content or data constraints are mapped to align design, technology and delivery from the start. Deliverables typically include a shared problem statement, user needs and journeys, an integration/tech landscape map, risk and constraints register, and a recommended approach with a potential roadmap. The exact scope and outputs are tailored to your context, and the scope, timeline and team composition are confirmed directly with Annex.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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