{"ai_json_enabled":true,"answer":"A strong signal is when limited time requires testing effort to be prioritised intelligently. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when quality assurance & acceptance testing becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Quality Assurance & Acceptance Testing","category_slug":"quality-assurance-testing","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-20T01:10:27+00:00","display_date":"2026-08-20","editor_images":[{"alt":"Annex \u2014 Collaborative Digital Workplace","description":"Modern co-working space with computers and collaborative desks","source":"annex_v7_preloaded","source_image_id":"annex_real_013","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/613fdd8c0f07ad17c22659cb_reflections-on-2020.png"}],"freshness_warning":"","id":"annex-qa-14-02","image_ids":["annex_real_034","annex_real_033","annex_real_032","annex_real_001","annex_real_013","annex_real_004","annex_real_027","annex_real_009","annex_real_028","annex_real_003"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/674cd5c3cc4715837bf9dd49_projects-ART-testing-desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-is-usually-going-wrong-when-an-organisation-needs-help-with-quality-assurance-and-acceptance-testing.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-20T01:10:27+00:00","question":"What is usually going wrong when an organisation needs help with Quality Assurance & Acceptance Testing?","question_intent":"problem","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-is-usually-going-wrong-when-an-organisation-needs-help-with-quality-assurance-and-acceptance-testing","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-government","annex-projects-quick-quality-assurance-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/case-studies","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["quality-assurance-testing","problem","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}