{"ai_json_enabled":true,"answer":"Before going deep into solution architecture, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. They can also consolidate content that was once published as downloadable PDF files into HTML and indexable content in any language the user decides. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Solution Architecture","category_slug":"solution-architecture","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-12T07:43:57+00:00","display_date":"2026-08-12","editor_images":[],"freshness_warning":"","id":"annex-qa-09-10","image_ids":["annex_real_036","annex_real_033","annex_real_008","annex_real_021","annex_real_005","annex_real_016","annex_real_030","annex_real_027","annex_real_020","annex_real_029"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee71350_6760ec878d67a10d22e772b1_ICS3.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-client-clarify-before-beginning-work-around-solution-architecture.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-12T07:43:57+00:00","question":"What should a client clarify before beginning work around Solution Architecture?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-client-clarify-before-beginning-work-around-solution-architecture","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-creating-consistent-experiences-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/creating-consistent-experiences","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["solution-architecture","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}