The portal was built as a web app anchored by a design system, with a Drupal-based admin and front-end components to deliver consistent self-service journeys. Key patterns included reusable UI components, multilingual content support, and a modular navigation that can scale to future services. We also focused on reliability and speed with automated tests across features to keep quality as the product evolves. That work was done in collaboration with ActewAGL to enable faster feature delivery and maintainable code.
Public Q&A
What were the main components and patterns used to build that portal?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.
Related visual examples
Web Applications & Customer PortalsA customer using a secure modern self-service portal across laptop and smartphone while a product te…
Visual exampleLaptop screen showing Australian Government Health Workforce Locator webpage
Visual exampleLaptop screen showing map search results for a specific address
Customer Portal Service ActionA user completing a practical task in a secure customer portal—such as updating details or managing …
