Annex uses evidence during delivery rather than treating quality as a final inspection step. Secure and Scalable Comprehensive testing for accessibility, load, and security ensured a reliable, future-proof system. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every content management & publishing project.








