What would Annex look at when judging whether Content Management & Publishing is working?

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Annex uses evidence during delivery rather than treating quality as a final inspection step. Secure and Scalable Comprehensive testing for accessibility, load, and security ensured a reliable, future-proof system. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every content management & publishing project.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhat business problem is Content Management & Publishing intended to solve?

Annex treats Content Management & Publishing as part of a wider digital-service problem, not as an isolated output. CMS and publishing experiences that make complex content easier for teams to manage and users to access. These examples show experience with public-facing services, complex workflows, …

Before going deep into content management & publishing, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, tes…

Annex's published work does not point to a single mandatory toolset for content management & publishing. The pipeline was built in Azure and integrated into Drupal. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing a…

A strong signal is when content becomes duplicated, hard to update or trapped in documents. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. We simplify complex business problems every d…

A useful published example is Connecting it all together — Approach and solution. The digitisation pipeline was built in Azure and integrated into the Drupal CMS. Our solution provided a seamless experience for the document publishing team, which suits their needs now and into the future. It is rele…