What would the discovery deliverable for our portal include?

Question

Accepted Answer

During Web Applications & Customer Portals work, Annex starts by establishing a shared view of the problem, the users, the important stakeholders and the current environment. The discovery typically surfaces constraints related to content, integrations, accessibility, operational workflow and delivery that could affect the outcome. That discovery then informs what kind of approach makes sense—whether to upgrade, refactor, or replace, and what priorities to tackle first. The pattern across Annex's published work is discovery first, then evidence to guide iterative design and technical delivery, rather than a fixed one-size-fits-all method. The exact deliverables depend on the engagement and context.

Useful next steps

Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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