{"ai_json_enabled":true,"answer":"The connection matters because discovery, prototypes, journeys and iterative design influence the same end-to-end experience. Following a comprehensive design and content strategy the team implemented a design and content style guide. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough testing and continuous iteration. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"User Research & Usability Testing","category_slug":"user-research-usability-testing","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-11T15:05:11+00:00","display_date":"2026-09-11","editor_images":[],"freshness_warning":"","id":"annex-qa-15-04","image_ids":["annex_real_029","annex_real_027","annex_real_025","annex_real_017","annex_real_021","annex_real_002","annex_real_032","annex_real_011","annex_real_008","annex_real_005"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/where-do-discovery-prototypes-journeys-and-iterative-design-intersect-with-user-research-and-usability-testing.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-11T15:05:11+00:00","question":"Where do discovery, prototypes, journeys and iterative design intersect with User Research & Usability Testing?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"where-do-discovery-prototypes-journeys-and-iterative-design-intersect-with-user-research-and-usability-testing","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-delivery-management-01","annex-capabilities-experience-design-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["user-research-usability-testing","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}