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Who should be involved in the discovery workshops?

AI & Document Digitisation · 2026-09-30

In discovery, who should be in the room includes business sponsors, product or service owners, content owners, and actual or representative users, plus IT/security folks and accessibility leads. Also include teams who understand the current documents, channels, and governance. This mix helps reveal the problem, the users, constraints, and the current environment so you can pick an approach that fits. Expect outputs like a stakeholder map, user journeys or scenarios, a risk/constraint log, and a plan for the discovery phase and next steps.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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