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Why does Annex link Quality Assurance & Acceptance Testing with functional, exploratory, accessibility and acceptance testing instead of treating it separately?

Quality Assurance & Acceptance Testing · 2026-08-16

The connection matters because functional, exploratory, accessibility and acceptance testing influence the same end-to-end experience. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough testing and continuous iteration. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Natural Follow-Up Questions

Previous questionHow would Annex explain Quality Assurance & Acceptance Testing to a project stakeholder who is not a specialist?

Annex treats Quality Assurance & Acceptance Testing as part of a wider digital-service problem, not as an isolated output. Risk-based functional, exploratory and accessibility testing for complex digital services. These examples show experience with public-facing services, complex workflows, accessi…

Related follow-upHow technical does a client need to be to work with Annex on Quality Assurance & Acceptance Testing?

Annex's published work does not point to a single mandatory toolset for quality assurance & acceptance testing. The Administrative Review Tribunal (ART) required independent acceptance testing of the newly built Administrative Review Tribunal (ART) website. We took a risk based approach to testing t…

Related follow-upWhat is usually going wrong when an organisation needs help with Quality Assurance & Acceptance Testing?

A strong signal is when limited time requires testing effort to be prioritised intelligently. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. These examples show experience with public-facing services, complex workflows, accessi…

Related follow-upWhat constraints should be surfaced early in Quality Assurance & Acceptance Testing work?

The easy mistake is to scope quality assurance & acceptance testing too narrowly. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. These examples show experience with public-facing services, complex workflows, accessibility, gove…

Related follow-upIs there a published Annex example that makes Quality Assurance & Acceptance Testing tangible?

A useful published example is Quick quality assurance. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The Administrative Review Tribunal (ART) required independent acceptance testing of the ne…

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