{"category":{"category_image":{"alt":"Data, Analytics & Reporting \u2014 illustrative Annex Digital Twin category image","caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","category":"Data, Analytics & Reporting","description":"A product team and client reviewing clear engagement and operational dashboards on a large screen, data visualisations, usage patterns and service metrics informing a practical decision, sophisticated restrained presentation with no readable numbers or labels.","file_name":"scene_025_DATA_ANALYTICS_REPORTING.jpg","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg","label":"Data, Analytics & Reporting","slug":"data-analytics-reporting","source":"otc_story_factory_annex_d897f0e1","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg"},"category_image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg","category_summary":"Analytics and reporting integrated into digital products to support measurement and operational insight.","conversation_prompts":["What does Data, Analytics & Reporting mean in the way Annex works?","When is Data, Analytics & Reporting the right place to start?","What should a client clarify about Data, Analytics & Reporting?"],"description":"Analytics and reporting integrated into digital products to support measurement and operational insight.","feed_url":"/feeds/category/data-analytics-reporting.xml","human_intro":"Analytics and reporting integrated into digital products to support measurement and operational insight.","id":"annex-cat-24-data-analytics-reporting","image":{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","categories":["Data, Analytics & Reporting"],"category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","description":"A product team and client reviewing clear engagement and operational dashboards on a large screen, data visualisations, usage patterns and service metrics informing a practical decision, sophisticated restrained presentation with no readable numbers or labels.","documentary_image":false,"id":"annex_generated_025","illustrative":true,"image_id":"annex_generated_025","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg","keywords":"Data, Analytics & Reporting, data-analytics-reporting, Annex digital consultancy","scene":"Data, Analytics & Reporting","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Data, Analytics & Reporting","topics":"Data, Analytics & Reporting, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg"},"images":[{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","categories":["Data, Analytics & Reporting"],"category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","description":"A product team and client reviewing clear engagement and operational dashboards on a large screen, data visualisations, usage patterns and service metrics informing a practical decision, sophisticated restrained presentation with no readable numbers or labels.","documentary_image":false,"id":"annex_generated_025","illustrative":true,"image_id":"annex_generated_025","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg","keywords":"Data, Analytics & Reporting, data-analytics-reporting, Annex digital consultancy","scene":"Data, Analytics & Reporting","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Data, Analytics & Reporting","topics":"Data, Analytics & Reporting, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Laptop screen showing map search results for a specific address","categories":["Data, Analytics & Reporting","Web Applications & Customer Portals","Government Digital Services"],"category":"Data, Analytics & Reporting","description":"Laptop screen showing map search results for a specific address","documentary_image":true,"id":"annex_real_016","illustrative":false,"image_id":"annex_real_016","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","keywords":"Australian Government Department of Health, Data, Analytics & Reporting, Web Applications & Customer Portals, Government Digital Services, map search, location finder, health workforce, address lookup, gps coordinates, online mapping","project_or_context":"Australian Government Department of Health","source":"annex_owned_website_image","source_image_id":"img_20260731_093112_ab1e","source_type":"annex_owned_website_image","tags":["Australian Government Department of Health","Data, Analytics & Reporting","Web Applications & Customer Portals","Government Digital Services","map search","location finder","health workforce","address lookup","gps coordinates","online mapping"],"title":"Health Workforce Locator \u2014 Map Search","topics":"Data, Analytics & Reporting, Web Applications & Customer Portals, Government Digital Services","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Mobile app showing electric vehicle charging station locations in Canberra","categories":["Web Applications & Customer Portals","Experience Design & UX","Data, Analytics & Reporting"],"category":"Web Applications & Customer Portals","description":"Mobile app showing electric vehicle charging station locations in Canberra","documentary_image":true,"id":"annex_real_019","illustrative":false,"image_id":"annex_real_019","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png","keywords":"ActewAGL, Web Applications & Customer Portals, Experience Design & UX, Data, Analytics & Reporting, EV charging, mobile app, location map, electric vehicle charging, charging stations map, ev charger availability, canberra charger locations, rapid charger details","project_or_context":"ActewAGL","source":"annex_owned_website_image","source_image_id":"img_20260731_093130_0ac8","source_type":"annex_owned_website_image","tags":["ActewAGL","Web Applications & Customer Portals","Experience Design & UX","Data, Analytics & Reporting","EV charging","mobile app","location map","electric vehicle charging","charging stations map","ev charger availability","canberra charger locations","rapid charger details"],"title":"ActewAGL \u2014 EV Charger Mobile Map","topics":"Web Applications & Customer Portals, Experience Design & UX, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Website homepage of Workplace Gender Equality Agency with navigation","categories":["Government & Enterprise Case Studies","Government Digital Services","Data, Analytics & Reporting"],"category":"Government & Enterprise Case Studies","description":"Website homepage of Workplace Gender Equality Agency with navigation","documentary_image":true,"id":"annex_real_029","illustrative":false,"image_id":"annex_real_029","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png","keywords":"Workplace Gender Equality Agency, Government & Enterprise Case Studies, Government Digital Services, Data, Analytics & Reporting, WGEA, reporting, government agency, government agency website, workplace gender equality, reporting and data access, online portal login, public reports and resources","project_or_context":"Workplace Gender Equality Agency","source":"annex_owned_website_image","source_image_id":"img_20260731_093238_a737","source_type":"annex_owned_website_image","tags":["Workplace Gender Equality Agency","Government & Enterprise Case Studies","Government Digital Services","Data, Analytics & Reporting","WGEA","reporting","government agency","government agency website","workplace gender equality","reporting and data access","online portal login","public reports and resources"],"title":"WGEA \u2014 Digital Service","topics":"Government & Enterprise Case Studies, Government Digital Services, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png"},{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","categories":["Data, Analytics & Reporting"],"category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","description":"A product team and client reviewing usage metrics, service trends and operational dashboards on a large display, using data to inform a practical decision, no readable figures or labels.","documentary_image":false,"id":"annex_generated_073","illustrative":true,"image_id":"annex_generated_073","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_073_DATA_DASHBOARD_REVIEW.jpg","keywords":"Data, Analytics & Reporting, data-dashboard-review, Annex digital consultancy","scene":"Data Dashboard Review","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Data Dashboard Review","topics":"Data, Analytics & Reporting, Data Dashboard Review","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_073_DATA_DASHBOARD_REVIEW.jpg"}],"intent":"conversation_category","json_url":"/category/data-analytics-reporting.json","keywords":["Data, Analytics & Reporting","data analytics reporting","Annex","digital consultancy"],"llm_summary":"Analytics and reporting integrated into digital products to support measurement and operational insight.","matched_image_ids":["annex_generated_025","annex_real_016","annex_real_019","annex_real_029"],"name":"Data, Analytics & Reporting","priority_score":976,"publish_status":"published","qa_count":10,"record_count":8,"rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"data-analytics-reporting","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-projects-building-a-sustainable-user-interface-01","annex-projects-ics-project-02","annex-projects-uncovering-relevancy-in-a-redundant-website-01","annex-articles-from-disconnected-documents-to-a-user-friendly-website-01"],"source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis"],"summary":"Analytics and reporting integrated into digital products to support measurement and operational insight.","title":"Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00"},"images":[{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","categories":["Data, Analytics & Reporting"],"category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","description":"A product team and client reviewing clear engagement and operational dashboards on a large screen, data visualisations, usage patterns and service metrics informing a practical decision, sophisticated restrained presentation with no readable numbers or labels.","documentary_image":false,"facility":"","id":"annex_generated_025","illustrative":true,"image_id":"annex_generated_025","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg","json_url":"/image/annex-generated-025.json","keywords":"Data, Analytics & Reporting, data-analytics-reporting, Annex digital consultancy","page_url":"/image/annex-generated-025","property_id":"","public_id":"annex-generated-025","scene":"Data, Analytics & Reporting","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Data, Analytics & Reporting","topics":"Data, Analytics & Reporting, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_025_DATA_ANALYTICS_REPORTING.jpg"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Laptop screen showing map search results for a specific address","categories":["Data, Analytics & Reporting","Web Applications & Customer Portals","Government Digital Services"],"category":"Data, Analytics & Reporting","description":"Laptop screen showing map search results for a specific address","documentary_image":true,"facility":"","id":"annex_real_016","illustrative":false,"image_id":"annex_real_016","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","json_url":"/image/annex-real-016.json","keywords":"Australian Government Department of Health, Data, Analytics & Reporting, Web Applications & Customer Portals, Government Digital Services, map search, location finder, health workforce, address lookup, gps coordinates, online mapping","page_url":"/image/annex-real-016","project_or_context":"Australian Government Department of Health","property_id":"","public_id":"annex-real-016","scene":"","source":"annex_owned_website_image","source_image_id":"img_20260731_093112_ab1e","source_type":"annex_owned_website_image","tags":["Australian Government Department of Health","Data, Analytics & Reporting","Web Applications & Customer Portals","Government Digital Services","map search","location finder","health workforce","address lookup","gps coordinates","online mapping"],"title":"Health Workforce Locator \u2014 Map Search","topics":"Data, Analytics & Reporting, Web Applications & Customer Portals, Government Digital Services","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Mobile app showing electric vehicle charging station locations in Canberra","categories":["Web Applications & Customer Portals","Experience Design & UX","Data, Analytics & Reporting"],"category":"Web Applications & Customer Portals","description":"Mobile app showing electric vehicle charging station locations in Canberra","documentary_image":true,"facility":"","id":"annex_real_019","illustrative":false,"image_id":"annex_real_019","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png","json_url":"/image/annex-real-019.json","keywords":"ActewAGL, Web Applications & Customer Portals, Experience Design & UX, Data, Analytics & Reporting, EV charging, mobile app, location map, electric vehicle charging, charging stations map, ev charger availability, canberra charger locations, rapid charger details","page_url":"/image/annex-real-019","project_or_context":"ActewAGL","property_id":"","public_id":"annex-real-019","scene":"","source":"annex_owned_website_image","source_image_id":"img_20260731_093130_0ac8","source_type":"annex_owned_website_image","tags":["ActewAGL","Web Applications & Customer Portals","Experience Design & UX","Data, Analytics & Reporting","EV charging","mobile app","location map","electric vehicle charging","charging stations map","ev charger availability","canberra charger locations","rapid charger details"],"title":"ActewAGL \u2014 EV Charger Mobile Map","topics":"Web Applications & Customer Portals, Experience Design & UX, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png"},{"ai_generated":false,"allowed_uses":["assistant_reply","qa_inline","qa_page","category_support","image_library"],"assistant_priority":"primary","caption":"Website homepage of Workplace Gender Equality Agency with navigation","categories":["Government & Enterprise Case Studies","Government Digital Services","Data, Analytics & Reporting"],"category":"Government & Enterprise Case Studies","description":"Website homepage of Workplace Gender Equality Agency with navigation","documentary_image":true,"facility":"","id":"annex_real_029","illustrative":false,"image_id":"annex_real_029","image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png","json_url":"/image/annex-real-029.json","keywords":"Workplace Gender Equality Agency, Government & Enterprise Case Studies, Government Digital Services, Data, Analytics & Reporting, WGEA, reporting, government agency, government agency website, workplace gender equality, reporting and data access, online portal login, public reports and resources","page_url":"/image/annex-real-029","project_or_context":"Workplace Gender Equality Agency","property_id":"","public_id":"annex-real-029","scene":"","source":"annex_owned_website_image","source_image_id":"img_20260731_093238_a737","source_type":"annex_owned_website_image","tags":["Workplace Gender Equality Agency","Government & Enterprise Case Studies","Government Digital Services","Data, Analytics & Reporting","WGEA","reporting","government agency","government agency website","workplace gender equality","reporting and data access","online portal login","public reports and resources"],"title":"WGEA \u2014 Digital Service","topics":"Government & Enterprise Case Studies, Government Digital Services, Data, Analytics & Reporting","updated_at":"2026-09-11T04:46:59+00:00","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png"},{"ai_generated":true,"caption":"Illustrative editorial image created for the Annex Digital Twin; not documentary project evidence.","categories":["Data, Analytics & Reporting"],"category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","description":"A product team and client reviewing usage metrics, service trends and operational dashboards on a large display, using data to inform a practical decision, no readable figures or labels.","documentary_image":false,"facility":"","id":"annex_generated_073","illustrative":true,"image_id":"annex_generated_073","image_url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_073_DATA_DASHBOARD_REVIEW.jpg","json_url":"/image/annex-generated-073.json","keywords":"Data, Analytics & Reporting, data-dashboard-review, Annex digital consultancy","page_url":"/image/annex-generated-073","property_id":"","public_id":"annex-generated-073","scene":"Data Dashboard Review","source":"otc_story_factory_annex_d897f0e1","source_type":"ai_generated_editorial","title":"Data Dashboard Review","topics":"Data, Analytics & Reporting, Data Dashboard Review","updated_at":"2026-09-11T04:46:59+00:00","url":"https://images.owntheconversation.com/story-factory/generated-stills/annexai-dt/d897f0e1/scene_073_DATA_DASHBOARD_REVIEW.jpg"}],"qas":[{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs of Energy Innovators. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for an existing website, portal or reporting environment would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-07T12:02:13+00:00","display_date":"2026-09-07","editor_images":[],"freshness_warning":"","id":"annex-qa-24-08","image_ids":["annex_real_019","annex_real_016","annex_real_029","annex_real_031","annex_real_027","annex_real_020","annex_real_017","annex_real_007","annex_real_035","annex_real_021"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-happens-if-a-client-already-has-an-existing-website-portal-or-reporting-environment.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-07T12:02:13+00:00","question":"What happens if a client already has an existing website, portal or reporting environment?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-happens-if-a-client-already-has-an-existing-website-portal-or-reporting-environment","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language"],"status":"published","tags":["data-analytics-reporting","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A strong signal is when teams collect data without connecting it to user or service decisions. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when data, analytics & reporting becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-01T12:45:52+00:00","display_date":"2026-09-01","editor_images":[{"alt":"Annex \u2014 Collaborative Digital Workplace","description":"Modern co-working space with computers and collaborative desks","source":"annex_v7_preloaded","source_image_id":"annex_real_013","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/613fdd8c0f07ad17c22659cb_reflections-on-2020.png"}],"freshness_warning":"","id":"annex-qa-24-02","image_ids":["annex_real_029","annex_real_016","annex_real_019","annex_real_010","annex_real_013","annex_real_017","annex_real_026","annex_real_020","annex_real_004","annex_real_024"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-signs-suggest-an-organisation-has-a-data-analytics-and-reporting-problem.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-01T12:45:52+00:00","question":"What signs suggest an organisation has a Data, Analytics & Reporting problem?","question_intent":"problem","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-signs-suggest-an-organisation-has-a-data-analytics-and-reporting-problem","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","problem","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The connection matters because analytics, dashboards, service data and operational insight influence the same end-to-end experience. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-01T03:08:05+00:00","display_date":"2026-09-01","editor_images":[],"freshness_warning":"","id":"annex-qa-24-04","image_ids":["annex_real_016","annex_real_029","annex_real_019","annex_real_020","annex_real_014","annex_real_017","annex_real_035","annex_real_031","annex_real_033","annex_real_018"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/why-are-analytics-dashboards-service-data-and-operational-insight-part-of-the-data-analytics-and-reporting-conversation.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-01T03:08:05+00:00","question":"Why are analytics, dashboards, service data and operational insight part of the Data, Analytics & Reporting conversation?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"why-are-analytics-dashboards-service-data-and-operational-insight-part-of-the-data-analytics-and-reporting-conversation","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex treats Data, Analytics & Reporting as part of a wider digital-service problem, not as an isolated output. Analytics and reporting integrated into digital products to support measurement and operational insight. The system also had reporting capability to understand trends and metrics on the many submissions. The system allowed selected businesses to easily and transparently apply for visa conditions relaxation for their staff to meet the supply of critical services. In practical terms, the aim is better evidence for improvement and operational decisions, with the shape of the work determined by the users, systems and delivery context.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"clarification","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-26T12:27:51+00:00","display_date":"2026-08-26","editor_images":[],"freshness_warning":"","id":"annex-qa-24-01","image_ids":["annex_real_016","annex_real_029","annex_real_019","annex_real_009","annex_real_004","annex_real_012","annex_real_032","annex_real_020","annex_real_034","annex_real_017"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/why-is-data-analytics-and-reporting-more-than-a-narrow-technical-deliverable.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-26T12:27:51+00:00","question":"Why is Data, Analytics & Reporting more than a narrow technical deliverable?","question_intent":"overview","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"why-is-data-analytics-and-reporting-more-than-a-narrow-technical-deliverable","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","overview","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. A brand name was selected through user testing, and website prototype testing informed and validated our approach. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs of Energy Innovators. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every data, analytics & reporting project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-21T01:45:41+00:00","display_date":"2026-08-21","editor_images":[{"alt":"AMSA \u2014 Mobile Collaboration Interface","description":"Mobile screen showing a business collaboration space summary interface","source":"annex_v7_preloaded","source_image_id":"annex_real_006","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f114a19f67392037e51a8f_projects-amsa-mobile.png"}],"freshness_warning":"","id":"annex-qa-24-09","image_ids":["annex_real_016","annex_real_029","annex_real_019","annex_real_032","annex_real_034","annex_real_028","annex_real_005","annex_real_015","annex_real_006","annex_real_018"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-reduce-the-risk-of-building-the-wrong-thing-in-data-analytics-and-reporting.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-21T01:45:41+00:00","question":"How does Annex reduce the risk of building the wrong thing in Data, Analytics & Reporting?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-reduce-the-risk-of-building-the-wrong-thing-in-data-analytics-and-reporting","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language"],"status":"published","tags":["data-analytics-reporting","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for data, analytics & reporting. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Using Drupal, our team created a flexible admin experience for managing the navigation, pages, and repeatable components within the site. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-17T14:47:21+00:00","display_date":"2026-08-17","editor_images":[],"freshness_warning":"","id":"annex-qa-24-06","image_ids":["annex_real_029","annex_real_016","annex_real_019","annex_real_031","annex_real_025","annex_real_015","annex_real_024","annex_real_027","annex_real_022","annex_real_011"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a740387558186d414646_WGEA_Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-role-do-prototypes-testing-or-technical-proof-play-in-data-analytics-and-reporting.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-17T14:47:21+00:00","question":"What role do prototypes, testing or technical proof play in Data, Analytics & Reporting?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-role-do-prototypes-testing-or-technical-proof-play-in-data-analytics-and-reporting","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The easy mistake is to scope data, analytics & reporting too narrowly. A brand name was selected through user testing, and website prototype testing informed and validated our approach. To support the strategy of making energy innovation easier, the brand is deliberately restrained and to the point. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-15T07:07:39+00:00","display_date":"2026-08-15","editor_images":[{"alt":"Home Affairs \u2014 Italian Community Services","description":"Website page showing COVID-19 community and settlement services in Italian","source":"annex_v7_preloaded","source_image_id":"annex_real_008","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1151191348e6fdda587e3_HA-COVID-19IYL-Desktop.png"}],"freshness_warning":"","id":"annex-qa-24-05","image_ids":["annex_real_019","annex_real_029","annex_real_016","annex_real_025","annex_real_028","annex_real_024","annex_real_008","annex_real_003","annex_real_017","annex_real_015"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-deal-with-changing-requirements-or-constraints-in-data-analytics-and-reporting.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-15T07:07:39+00:00","question":"How does Annex deal with changing requirements or constraints in Data, Analytics & Reporting?","question_intent":"constraint","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-deal-with-changing-requirements-or-constraints-in-data-analytics-and-reporting","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language"],"status":"published","tags":["data-analytics-reporting","constraint","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into data, analytics & reporting, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-14T10:47:03+00:00","display_date":"2026-08-14","editor_images":[],"freshness_warning":"","id":"annex-qa-24-10","image_ids":["annex_real_019","annex_real_029","annex_real_016","annex_real_024","annex_real_012","annex_real_025","annex_real_022","annex_real_027","annex_real_015","annex_real_004"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a3e070db5d68125cf890_projects-actew-client-portal-mobile1.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-project-team-agree-on-before-moving-deeply-into-data-analytics-and-reporting.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-14T10:47:03+00:00","question":"What should a project team agree on before moving deeply into Data, Analytics & Reporting?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-project-team-agree-on-before-moving-deeply-into-data-analytics-and-reporting","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is Helping energy innovators power ahead \u2014 Overview and context. It helps energy innovators orient themselves in the complex energy market, understand energy regulations and which energy sector stakeholders need to be contacted. We built a tool that helps Energy Innovators orient themselves in the complex Australian energy market. It is relevant because it shows Annex applying data, analytics & reporting to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-14T03:11:50+00:00","display_date":"2026-08-14","editor_images":[{"alt":"Home Affairs \u2014 Italian Community Services","description":"Website page showing COVID-19 community and settlement services in Italian","source":"annex_v7_preloaded","source_image_id":"annex_real_008","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1151191348e6fdda587e3_HA-COVID-19IYL-Desktop.png"},{"alt":"Home Affairs \u2014 Employer Request Desktop Form","description":"Laptop screen showing Australian Government student visa work hours form","source":"annex_v7_preloaded","source_image_id":"annex_real_027","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6144169c62e7c80bd4a68720_HA-SVCR-Desktop-02.png"}],"freshness_warning":"","id":"annex-qa-24-07","image_ids":["annex_real_016","annex_real_019","annex_real_029","annex_real_018","annex_real_008","annex_real_026","annex_real_027","annex_real_005","annex_real_011","annex_real_007"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/can-you-point-to-real-annex-work-connected-with-data-analytics-and-reporting.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-14T03:11:50+00:00","question":"Can you point to real Annex work connected with Data, Analytics & Reporting?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-you-point-to-real-annex-work-connected-with-data-analytics-and-reporting","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language"],"status":"published","tags":["data-analytics-reporting","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches using measurement and reporting to understand how digital services are performing by combining the disciplines needed to test both desirability and feasibility. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Data, Analytics & Reporting","category_slug":"data-analytics-reporting","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-13T09:09:20+00:00","display_date":"2026-08-13","editor_images":[],"freshness_warning":"","id":"annex-qa-24-03","image_ids":["annex_real_016","annex_real_029","annex_real_019","annex_real_031","annex_real_006","annex_real_033","annex_real_022","annex_real_005","annex_real_028","annex_real_010"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-turn-using-measurement-and-reporting-to-understand-how-digital-services-are-performing-into-practical-del.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-13T09:09:20+00:00","question":"How does Annex turn using measurement and reporting to understand how digital services are performing into practical delivery?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-turn-using-measurement-and-reporting-to-understand-how-digital-services-are-performing-into-practical-del","source":"approved_annex_public_brain","source_record_ids":["annex-projects-responding-rapidly-during-a-global-crisis-01","annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-covid-19-updates-in-your-language-01","annex-projects-helping-energy-innovators-power-ahead-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/responding-rapidly-during-a-global-crisis","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/covid-19-updates-in-your-language","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["data-analytics-reporting","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}
