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Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-10T10:17:00+00:00","display_date":"2026-09-10","editor_images":[],"freshness_warning":"","id":"annex-qa-16-04","image_ids":["annex_real_002","annex_real_011","annex_real_004","annex_real_013","annex_real_020","annex_real_009","annex_real_016","annex_real_026","annex_real_010","annex_real_027"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e613c1aec1cad_63f8027ca7d5b69ed19a76ae_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/why-are-content-structure-navigation-search-and-user-journeys-part-of-the-information-architecture-and-content-design-co.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-10T10:17:00+00:00","question":"Why are content structure, navigation, search and user journeys part of the Information Architecture & Content Design conversation?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"why-are-content-structure-navigation-search-and-user-journeys-part-of-the-information-architecture-and-content-design-co","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for a content-heavy site, document library or government service would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-10T01:36:05+00:00","display_date":"2026-09-10","editor_images":[],"freshness_warning":"","id":"annex-qa-16-08","image_ids":["annex_real_011","annex_real_002","annex_real_004","annex_real_019","annex_real_032","annex_real_021","annex_real_015","annex_real_027","annex_real_023","annex_real_003"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-happens-if-a-client-already-has-a-content-heavy-site-document-library-or-government-service.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-10T01:36:05+00:00","question":"What happens if a client already has a content-heavy site, document library or government service?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-happens-if-a-client-already-has-a-content-heavy-site-document-library-or-government-service","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-building-a-sustainable-user-interface-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/building-a-sustainable-user-interface"],"status":"published","tags":["information-architecture-content-design","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches organising complex information so people can find and understand what matters by combining the disciplines needed to test both desirability and feasibility. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough testing and continuous iteration. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-08T15:53:17+00:00","display_date":"2026-09-08","editor_images":[],"freshness_warning":"","id":"annex-qa-16-03","image_ids":["annex_real_004","annex_real_002","annex_real_011","annex_real_034","annex_real_025","annex_real_003","annex_real_023","annex_real_029","annex_real_014","annex_real_036"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61faecec1ca8_63f7fd03d338ec72f5c9e0e9_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-turn-organising-complex-information-so-people-can-find-and-understand-what-matters-into-practical-deliver.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-08T15:53:17+00:00","question":"How does Annex turn organising complex information so people can find and understand what matters into practical delivery?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-turn-organising-complex-information-so-people-can-find-and-understand-what-matters-into-practical-deliver","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex treats Information Architecture & Content Design as part of a wider digital-service problem, not as an isolated output. Structuring information so users can find, understand and act on complex content. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough testing and continuous iteration. In practical terms, the aim is clearer pathways through complex information, with the shape of the work determined by the users, systems and delivery context.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"clarification","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-08T10:45:13+00:00","display_date":"2026-09-08","editor_images":[],"freshness_warning":"","id":"annex-qa-16-01","image_ids":["annex_real_002","annex_real_011","annex_real_004","annex_real_025","annex_real_031","annex_real_012","annex_real_024","annex_real_003","annex_real_021","annex_real_009"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e613c1aec1cad_63f8027ca7d5b69ed19a76ae_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/why-is-information-architecture-and-content-design-more-than-a-narrow-technical-deliverable.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-09-08T10:45:13+00:00","question":"Why is Information Architecture & Content Design more than a narrow technical deliverable?","question_intent":"overview","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"why-is-information-architecture-and-content-design-more-than-a-narrow-technical-deliverable","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","overview","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is Always up-to-date information on COVID-19. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. It is relevant because it shows Annex applying information architecture & content design to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-04T04:03:12+00:00","display_date":"2026-09-04","editor_images":[{"alt":"WGEA \u2014 Design System","description":"Laptop screen showing web design system content cards examples","source":"annex_v7_preloaded","source_image_id":"annex_real_030","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a74932a7fbc10210a333_WGEA_DS_Desktop.png"},{"alt":"iCanStudy \u2014 Multi-Screen Learning Experience","description":"Multiple screens displaying educational software and learning dashboards","source":"annex_v7_preloaded","source_image_id":"annex_real_036","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee71350_6760ec878d67a10d22e772b1_ICS3.png"}],"freshness_warning":"","id":"annex-qa-16-07","image_ids":["annex_real_004","annex_real_002","annex_real_011","annex_real_024","annex_real_008","annex_real_036","annex_real_014","annex_real_027","annex_real_031","annex_real_030"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61faecec1ca8_63f7fd03d338ec72f5c9e0e9_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/can-you-point-to-real-annex-work-connected-with-information-architecture-and-content-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-04T04:03:12+00:00","question":"Can you point to real Annex work connected with Information Architecture & Content Design?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-you-point-to-real-annex-work-connected-with-information-architecture-and-content-design","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-building-a-sustainable-user-interface-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/building-a-sustainable-user-interface"],"status":"published","tags":["information-architecture-content-design","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The easy mistake is to scope information architecture & content design too narrowly. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Annex's examples show that accessibility, legacy technology, content structure, integrations, governance, scale, deadlines and stakeholder needs can all change the right answer. Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-02T11:33:13+00:00","display_date":"2026-09-02","editor_images":[{"alt":"Home Affairs \u2014 Multilingual Services Hero","description":"Woman using smartphone and taking notes in light-filled workspace","source":"annex_v7_preloaded","source_image_id":"annex_real_007","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f11506690733269ee249b8_HA-COVID-19IYL-Header-large.jpeg"}],"freshness_warning":"","id":"annex-qa-16-05","image_ids":["annex_real_011","annex_real_002","annex_real_004","annex_real_007","annex_real_031","annex_real_001","annex_real_005","annex_real_030","annex_real_019","annex_real_023"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-deal-with-changing-requirements-or-constraints-in-information-architecture-and-content-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-02T11:33:13+00:00","question":"How does Annex deal with changing requirements or constraints in Information Architecture & Content Design?","question_intent":"constraint","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-deal-with-changing-requirements-or-constraints-in-information-architecture-and-content-design","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-building-a-sustainable-user-interface-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/building-a-sustainable-user-interface"],"status":"published","tags":["information-architecture-content-design","constraint","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A strong signal is when large content estates become redundant, duplicated or difficult to navigate. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when information architecture & content design becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-26T03:38:22+00:00","display_date":"2026-08-26","editor_images":[{"alt":"ActewAGL \u2014 Voltage Design System","description":"Laptop screen showing Voltage design system webpage and team illustration","source":"annex_v7_preloaded","source_image_id":"annex_real_022","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a53c1f475506042b221f_projects-actew-design-system-desktop1.png"}],"freshness_warning":"","id":"annex-qa-16-02","image_ids":["annex_real_004","annex_real_002","annex_real_011","annex_real_003","annex_real_019","annex_real_030","annex_real_015","annex_real_022","annex_real_023","annex_real_020"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61faecec1ca8_63f7fd03d338ec72f5c9e0e9_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-signs-suggest-an-organisation-has-a-information-architecture-and-content-design-problem.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-26T03:38:22+00:00","question":"What signs suggest an organisation has a Information Architecture & Content Design problem?","question_intent":"problem","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-signs-suggest-an-organisation-has-a-information-architecture-and-content-design-problem","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","problem","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into information architecture & content design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-23T09:42:53+00:00","display_date":"2026-08-23","editor_images":[],"freshness_warning":"","id":"annex-qa-16-10","image_ids":["annex_real_004","annex_real_002","annex_real_011","annex_real_024","annex_real_033","annex_real_001","annex_real_023","annex_real_028","annex_real_015","annex_real_014"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61faecec1ca8_63f7fd03d338ec72f5c9e0e9_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-project-team-agree-on-before-moving-deeply-into-information-architecture-and-content-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-23T09:42:53+00:00","question":"What should a project team agree on before moving deeply into Information Architecture & Content Design?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-project-team-agree-on-before-moving-deeply-into-information-architecture-and-content-design","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for information architecture & content design. The pipeline was built in Azure and integrated into Drupal. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-18T01:07:11+00:00","display_date":"2026-08-18","editor_images":[],"freshness_warning":"","id":"annex-qa-16-06","image_ids":["annex_real_011","annex_real_004","annex_real_002","annex_real_017","annex_real_018","annex_real_019","annex_real_006","annex_real_012","annex_real_026","annex_real_020"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1156deb38b5d4730ceb4a_DVA-Desktop.png","inline_image":false,"inline_image_role":"","json_url":"/answer/what-role-do-prototypes-testing-or-technical-proof-play-in-information-architecture-and-content-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-18T01:07:11+00:00","question":"What role do prototypes, testing or technical proof play in Information Architecture & Content Design?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-role-do-prototypes-testing-or-technical-proof-play-in-information-architecture-and-content-design","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-experience-design-01","annex-orientation-ai","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-always-up-to-date-information-on-covid-19-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/experience-design","https://www.annex.com.au/articles/from-disconnected-documents-to-a-user-friendly-website","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19"],"status":"published","tags":["information-architecture-content-design","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Following a comprehensive design and content strategy the team implemented a design and content style guide. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every information architecture & content design project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Information Architecture & Content Design","category_slug":"information-architecture-content-design","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-15T14:10:01+00:00","display_date":"2026-08-15","editor_images":[{"alt":"iCanStudy \u2014 Multi-Screen Learning Experience","description":"Multiple screens displaying educational software and learning dashboards","source":"annex_v7_preloaded","source_image_id":"annex_real_036","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6760ee44557a47703ee71350_6760ec878d67a10d22e772b1_ICS3.png"}],"freshness_warning":"","id":"annex-qa-16-09","image_ids":["annex_real_002","annex_real_004","annex_real_011","annex_real_027","annex_real_035","annex_real_025","annex_real_036","annex_real_026","annex_real_018","annex_real_031"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e613c1aec1cad_63f8027ca7d5b69ed19a76ae_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-reduce-the-risk-of-building-the-wrong-thing-in-information-architecture-and-content-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-15T14:10:01+00:00","question":"How does Annex reduce the risk of building the wrong thing in Information Architecture & Content Design?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-reduce-the-risk-of-building-the-wrong-thing-in-information-architecture-and-content-design","source":"approved_annex_public_brain","source_record_ids":["annex-projects-always-up-to-date-information-on-covid-19-01","annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-enabling-businesses-to-hire-veterans-01","annex-projects-building-a-sustainable-user-interface-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/always-up-to-date-information-on-covid-19","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/enabling-businesses-to-hire-veterans","https://www.annex.com.au/projects/building-a-sustainable-user-interface"],"status":"published","tags":["information-architecture-content-design","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}