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Surfacing those constraints early is part of reducing the risk of solving the wrong problem well.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"constraint","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-09-03T13:22:02+00:00","display_date":"2026-09-03","editor_images":[{"alt":"Home Affairs \u2014 Employer Request Mobile Form","description":"Mobile view of employer request form for student visa working hours","source":"annex_v7_preloaded","source_image_id":"annex_real_028","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/614416a178cf26f6f184073e_HA-SVCR-Mobile-02.png"}],"freshness_warning":"","id":"annex-qa-25-05","image_ids":["annex_real_020","annex_real_012","annex_real_007","annex_real_006","annex_real_005","annex_real_001","annex_real_028","annex_real_024","annex_real_008","annex_real_035"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/what-problems-can-stakeholder-engagement-and-co-design-help-uncover-before-they-become-expensive.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-09-03T13:22:02+00:00","question":"What problems can Stakeholder Engagement & Co-design help uncover before they become expensive?","question_intent":"risk","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-problems-can-stakeholder-engagement-and-co-design-help-uncover-before-they-become-expensive","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-projects-quick-quality-assurance-01","annex-projects-ics-project-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/ics-project"],"status":"published","tags":["stakeholder-engagement-codesign","risk","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A strong signal is when important constraints surface late because the right people were not involved. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. It helps energy innovators orient themselves in the complex energy market, understand energy regulations and which energy sector stakeholders need to be contacted. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when stakeholder engagement & co-design becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"problem","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-31T04:54:58+00:00","display_date":"2026-08-31","editor_images":[{"alt":"Home Affairs \u2014 COVID Border Information","description":"Laptop screen showing Australian government COVID-19 and border information","source":"annex_v7_preloaded","source_image_id":"annex_real_024","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a6541519fe2ad3ffd66f_HA-COVID-19-Desktop_1.png"}],"freshness_warning":"","id":"annex-qa-25-02","image_ids":["annex_real_020","annex_real_012","annex_real_024","annex_real_003","annex_real_011","annex_real_007","annex_real_002","annex_real_017","annex_real_021","annex_real_016"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/when-does-stakeholder-engagement-and-co-design-become-the-right-place-to-start-a-digital-project.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-31T04:54:58+00:00","question":"When does Stakeholder Engagement & Co-design become the right place to start a digital project?","question_intent":"fit","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"when-does-stakeholder-engagement-and-co-design-become-the-right-place-to-start-a-digital-project","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-service-design-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-delivery-management-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["stakeholder-engagement-codesign","fit","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"The connection matters because workshops, research, prioritisation and shared decisions influence the same end-to-end experience. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. Project continuity and delivery engagement right from the onset of onboarding, through to design, technical build and deployment. Annex's published capability model brings those concerns together so that a decision in one area does not quietly create a problem somewhere else in the service or platform.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"connection","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-27T14:01:09+00:00","display_date":"2026-08-27","editor_images":[],"freshness_warning":"","id":"annex-qa-25-04","image_ids":["annex_real_020","annex_real_012","annex_real_025","annex_real_001","annex_real_015","annex_real_013","annex_real_007","annex_real_002","annex_real_031","annex_real_018"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-stakeholder-engagement-and-co-design-connect-with-workshops-research-prioritisation-and-shared-decisions.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-27T14:01:09+00:00","question":"How does Stakeholder Engagement & Co-design connect with workshops, research, prioritisation and shared decisions?","question_intent":"connection","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-stakeholder-engagement-and-co-design-connect-with-workshops-research-prioritisation-and-shared-decisions","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-service-design-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-delivery-management-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["stakeholder-engagement-codesign","connection","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Before going deep into stakeholder engagement & co-design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"decision","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-27T02:19:05+00:00","display_date":"2026-08-27","editor_images":[],"freshness_warning":"","id":"annex-qa-25-10","image_ids":["annex_real_012","annex_real_020","annex_real_011","annex_real_008","annex_real_028","annex_real_029","annex_real_003","annex_real_036","annex_real_018","annex_real_022"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1157db4713282797a9e5c_projects-dva-header-large.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/what-should-a-client-clarify-before-beginning-work-around-stakeholder-engagement-and-co-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-27T02:19:05+00:00","question":"What should a client clarify before beginning work around Stakeholder Engagement & Co-design?","question_intent":"decision","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-should-a-client-clarify-before-beginning-work-around-stakeholder-engagement-and-co-design","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-service-design-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-delivery-management-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["stakeholder-engagement-codesign","decision","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex's published work does not point to a single mandatory toolset for stakeholder engagement & co-design. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. A brand name was selected through user testing, and website prototype testing informed and validated our approach. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"options","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-25T08:06:50+00:00","display_date":"2026-08-25","editor_images":[],"freshness_warning":"","id":"annex-qa-25-06","image_ids":["annex_real_020","annex_real_012","annex_real_033","annex_real_026","annex_real_023","annex_real_019","annex_real_032","annex_real_017","annex_real_005","annex_real_013"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/what-methods-or-technical-choices-matter-most-in-stakeholder-engagement-and-co-design.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-25T08:06:50+00:00","question":"What methods or technical choices matter most in Stakeholder Engagement & Co-design?","question_intent":"method","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"what-methods-or-technical-choices-matter-most-in-stakeholder-engagement-and-co-design","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-service-design-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-delivery-management-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["stakeholder-engagement-codesign","method","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex approaches bringing users, subject experts and delivery teams into the work early by combining the disciplines needed to test both desirability and feasibility. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. A brand name was selected through user testing, and website prototype testing informed and validated our approach. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"approach","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-23T04:02:54+00:00","display_date":"2026-08-23","editor_images":[],"freshness_warning":"","id":"annex-qa-25-03","image_ids":["annex_real_020","annex_real_012","annex_real_023","annex_real_025","annex_real_021","annex_real_007","annex_real_022","annex_real_028","annex_real_006","annex_real_034"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-approach-bringing-users-subject-experts-and-delivery-teams-into-the-work-early.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-23T04:02:54+00:00","question":"How does Annex approach bringing users, subject experts and delivery teams into the work early?","question_intent":"approach","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-approach-bringing-users-subject-experts-and-delivery-teams-into-the-work-early","source":"approved_annex_public_brain","source_record_ids":["annex-capabilities-service-design-01","annex-capabilities-technical-design-and-development-01","annex-capabilities-delivery-management-01","annex-projects-helping-energy-innovators-power-ahead-01"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/capabilities/service-design","https://www.annex.com.au/capabilities/technical-design-and-development","https://www.annex.com.au/capabilities/delivery-management","https://www.annex.com.au/projects/helping-energy-innovators-power-ahead"],"status":"published","tags":["stakeholder-engagement-codesign","approach","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"A useful published example is Helping energy innovators power ahead \u2014 Overview and context. It helps energy innovators orient themselves in the complex energy market, understand energy regulations and which energy sector stakeholders need to be contacted. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. It is relevant because it shows Annex applying stakeholder engagement & co-design to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"proof","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-21T04:21:28+00:00","display_date":"2026-08-21","editor_images":[{"alt":"Health Workforce Locator \u2014 Map Search","description":"Laptop screen showing map search results for a specific address","source":"annex_v7_preloaded","source_image_id":"annex_real_016","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a2b770db5d37ec5cf829_projects-health-desktop2.png"},{"alt":"Home Affairs \u2014 Italian Community Services","description":"Website page showing COVID-19 community and settlement services in Italian","source":"annex_v7_preloaded","source_image_id":"annex_real_008","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/60f1151191348e6fdda587e3_HA-COVID-19IYL-Desktop.png"}],"freshness_warning":"","id":"annex-qa-25-07","image_ids":["annex_real_003","annex_real_020","annex_real_012","annex_real_026","annex_real_001","annex_real_008","annex_real_030","annex_real_029","annex_real_016","annex_real_010"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61ada0ec1cab_63f7fe9981f9dbcb2f8a8421_Image%2520%2526%2520video%2520area%2520-%252016_9.png","inline_image":true,"inline_image_role":"inline_contextual_or_project_evidence","json_url":"/answer/which-annex-project-best-shows-stakeholder-engagement-and-co-design-in-practice.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-21T04:21:28+00:00","question":"Which Annex project best shows Stakeholder Engagement & Co-design in practice?","question_intent":"proof","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"which-annex-project-best-shows-stakeholder-engagement-and-co-design-in-practice","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-projects-quick-quality-assurance-01","annex-projects-ics-project-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/ics-project"],"status":"published","tags":["stakeholder-engagement-codesign","proof","annex","initial-seed","image-enhanced"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Annex uses evidence during delivery rather than treating quality as a final inspection step. A brand name was selected through user testing, and website prototype testing informed and validated our approach. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs of Energy Innovators. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every stakeholder engagement & co-design project.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"validation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-18T11:34:56+00:00","display_date":"2026-08-18","editor_images":[{"alt":"Australian Energy Regulator \u2014 Digital Guidance","description":"Person viewing energy regulation guidance webpage on tablet","source":"annex_v7_preloaded","source_image_id":"annex_real_003","url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/645c32b71b6e61ada0ec1cab_63f7fe9981f9dbcb2f8a8421_Image%2520%2526%2520video%2520area%2520-%252016_9.png"}],"freshness_warning":"","id":"annex-qa-25-09","image_ids":["annex_real_020","annex_real_012","annex_real_036","annex_real_019","annex_real_017","annex_real_003","annex_real_033","annex_real_008","annex_real_029","annex_real_013"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/how-does-annex-keep-stakeholder-engagement-and-co-design-grounded-in-evidence-rather-than-assumptions.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"preloaded_inline_media":true,"preloaded_inline_media_version":"annex-v7","public_disclaimer":"","publish_status":"published","published_at":"2026-08-18T11:34:56+00:00","question":"How does Annex keep Stakeholder Engagement & Co-design grounded in evidence rather than assumptions?","question_intent":"quality","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"how-does-annex-keep-stakeholder-engagement-and-co-design-grounded-in-evidence-rather-than-assumptions","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-projects-quick-quality-assurance-01","annex-projects-ics-project-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/ics-project"],"status":"published","tags":["stakeholder-engagement-codesign","quality","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"},{"ai_json_enabled":true,"answer":"Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Annex worked with AER to name, brand, design and build the Energy Innovation Toolkit website. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for an existing programme with multiple stakeholder groups would depend on its actual condition and dependencies.","answer_source":"initial_seed_from_approved_annex_knowledge","category":"Stakeholder Engagement & Co-design","category_slug":"stakeholder-engagement-codesign","confidence":"grounded_in_approved_public_brain","conversation_stage":"implementation","created_at":"2026-09-11T03:15:00+00:00","date_published":"2026-08-15T04:26:09+00:00","display_date":"2026-08-15","editor_images":[],"freshness_warning":"","id":"annex-qa-25-08","image_ids":["annex_real_020","annex_real_012","annex_real_003","annex_real_008","annex_real_015","annex_real_022","annex_real_017","annex_real_021","annex_real_014","annex_real_025"],"image_url":"https://cdn.prod.website-files.com/60f1133ba7288a73bf4472bd/6141a4eef5af9856239d13af_projects-actew-design-system-headerL.jpeg","inline_image":false,"inline_image_role":"","json_url":"/answer/can-annex-work-with-an-existing-programme-with-multiple-stakeholder-groups-rather-than-starting-again-from-scratch.json","language":"en-AU","last_updated":"2026-09-11T03:15:00+00:00","needs_review":false,"public_disclaimer":"","publish_status":"published","published_at":"2026-08-15T04:26:09+00:00","question":"Can Annex work with an existing programme with multiple stakeholder groups rather than starting again from scratch?","question_intent":"collaboration","review_status":"initial_seed_reviewed_for_source_grounding","rss_enabled":true,"schema_enabled":true,"site_key":"annexaidt","slug":"can-annex-work-with-an-existing-programme-with-multiple-stakeholder-groups-rather-than-starting-again-from-scratch","source":"approved_annex_public_brain","source_record_ids":["annex-projects-helping-energy-innovators-power-ahead-01","annex-projects-helping-energy-innovators-power-ahead-02","annex-projects-quick-quality-assurance-01","annex-projects-ics-project-02"],"source_type":"initial_seed_public_brain","source_urls":["https://www.annex.com.au/projects/helping-energy-innovators-power-ahead","https://www.annex.com.au/projects/quick-quality-assurance","https://www.annex.com.au/projects/ics-project"],"status":"published","tags":["stakeholder-engagement-codesign","collaboration","annex","initial-seed"],"updated_at":"2026-09-11T03:15:00+00:00"}]}
