Can Government Digital Services be improved incrementally within existing government systems, GovCMS or integrated platforms?

Can Government Digital Services be improved incrementally within…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. By go-live the Home Affairs content team were able to populate and publish their COVID-19 content effectively. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for existing government systems, GovCMS or integrated platforms would depend on its actual condition and dependencies.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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