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What can buyers learn from Annex case studies about Government Digital Services?

Government Digital Services · 2026-09-11

A useful published example is **Always up-to-date information on COVID-19**. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. It is relevant because it shows Annex applying government digital services to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhat business problem is Government Digital Services intended to solve?

Annex treats Government Digital Services as part of a wider digital-service problem, not as an isolated output. Annex experience designing, building and supporting complex Australian public-sector digital services. These examples show experience with public-facing services, complex workflows, access…

Related follow-upCan Government Digital Services be improved incrementally within existing government systems, GovCMS or integrated platforms?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governan…

Related follow-upDoes Annex force a particular platform or method for Government Digital Services?

Annex's published work does not point to a single mandatory toolset for government digital services. Public examples and capability pages reference Drupal, GovCMS, JavaScript, ReactJS, NodeJS, NextJS, Sitecore, SharePoint, Azure, AWS, Google cloud services, Auth0, Stripe, Firestore, Storybook and ot…

Related follow-upHow can a team tell whether it needs Government Digital Services rather than just another feature?

A strong signal is when public services must work for broad audiences under policy and operational constraints. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enthusiastic about bringing your projects to life…

Related follow-upWhat decisions should stakeholders make early in a Government Digital Services engagement?

Before going deep into government digital services, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing…

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