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How can Annex fit into a newly built or changing digital service without disrupting everything around it?

Quality Assurance & Acceptance Testing · 2026-09-11

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The sensible starting point is to identify what already works, what is constraining the service, and where integration or incremental change is safer than unnecessary replacement. The answer for a newly built or changing digital service would depend on its actual condition and dependencies.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Natural Follow-Up Questions

Previous questionHow would Annex explain Quality Assurance & Acceptance Testing to a project stakeholder who is not a specialist?

Annex treats Quality Assurance & Acceptance Testing as part of a wider digital-service problem, not as an isolated output. Risk-based functional, exploratory and accessibility testing for complex digital services. These examples show experience with public-facing services, complex workflows, accessi…

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