How does Annex turn improving outdated or fragmented systems…

Annex approaches improving outdated or fragmented systems without losing sight of users or business continuity by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScript causing the platform to run very slowly. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.

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Previous questionWhy is Legacy Modernisation & Platform Transformation more than a narrow technical deliverable?

Annex treats Legacy Modernisation & Platform Transformation as part of a wider digital-service problem, not as an isolated output. Modernising outdated or fragmented digital systems while preserving business continuity and improving user experience. The resulting design system is now available and b…

A useful published example is **A personalised customer portal**. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScript causing the platform to r…

The easy mistake is to scope legacy modernisation & platform transformation too narrowly. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScript c…

Annex uses evidence during delivery rather than treating quality as a final inspection step. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScrip…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout our engagement Annex worked closely with ActewAGL developers to provide the team with tools and systems to deliver new features…