Why is Legacy Modernisation & Platform Transformation more than a narrow technical deliverable?

Why is Legacy… | Legacy…

Annex treats Legacy Modernisation & Platform Transformation as part of a wider digital-service problem, not as an isolated output. Modernising outdated or fragmented digital systems while preserving business continuity and improving user experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScript causing the platform to run very slowly. In practical terms, the aim is a modernised platform that is easier to use and evolve, with the shape of the work determined by the users, systems and delivery context.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Natural Follow-Up Questions

Natural follow-up · EvidenceHow does Annex reduce the risk of building the wrong thing in Legacy Modernisation & Platform Transformation?

Annex uses evidence during delivery rather than treating quality as a final inspection step. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaScrip…

Natural follow-up · ClarifyHow does Annex turn improving outdated or fragmented systems without losing sight of users or business continuity into practical delivery?

Annex approaches improving outdated or fragmented systems without losing sight of users or business continuity by combining the disciplines needed to test both desirability and feasibility. The resulting design system is now available and being used for the ActewAGL development and design teams to g…

Natural follow-up · ApplicationWhy are technical debt, migration, architecture, content and UX part of the Legacy Modernisation & Platform Transformation conversation?

The connection matters because technical debt, migration, architecture, content and UX influence the same end-to-end experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and pl…

Natural follow-up · ApplicationWhat happens if a client already has a legacy CMS, portal or fragmented application estate?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout our engagement Annex worked closely with ActewAGL developers to provide the team with tools and systems to deliver new features…

Natural follow-up · ApplicationWhat signs suggest an organisation has a Legacy Modernisation & Platform Transformation problem?

A strong signal is when legacy platforms are slow, hard to maintain or no longer fit user needs. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and improving, since existing service was running on an outdated version of Sitecore and JavaS…

Natural follow-up · DecisionWhat should a project team agree on before moving deeply into Legacy Modernisation & Platform Transformation?

Before going deep into legacy modernisation & platform transformation, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. As a part of this transformation ActewAGL identified that their Self Service Portal was in need of upgrading and i…