What concrete information should we gather up front for a portal project?

What concrete… | Web Applications…

Discovery for Web Applications & Portals should capture audiences and their tasks, service goals, and the current tech landscape (platforms, data flows, integrations), plus constraints around performance and governance. Include examples of user journeys, content structure, and delivery constraints, and run a discovery workshop to align scope and create a shared pre-production plan.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhat information helps Annex understand a Web Applications & Customer Portals problem properly?

Before going deep into web applications & customer portals, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Annex worked with both ActewAGL and partners to develop an easily accessible web app to allow ActewAGL customers to administe…