What does Accessibility & WCAG mean in the way Annex approaches digital work?

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Annex treats Accessibility & WCAG as part of a wider digital-service problem, not as an isolated output. Accessibility built into design, development and testing, including manual checks that automated tools can miss. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With their new app and website projects approved for redevelopment ActewAGL engaged Annex to deliver and document a Design System for the organisation. In practical terms, the aim is fewer barriers across devices and assistive-technology use, with the shape of the work determined by the users, systems and delivery context.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Natural Follow-Up Questions

Natural follow-up · DecisionWhat should a client clarify before beginning work around Accessibility & WCAG?

Before going deep into accessibility & wcag, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Following a comprehensive design and content strategy the team implemented a design and content style guide. Throughout the development proc…

Natural follow-up · ClarifyWhat methods or technical choices matter most in Accessibility & WCAG?

Annex's published work does not point to a single mandatory toolset for accessibility & wcag. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human transla…

Natural follow-up · EvidenceHow does Annex keep Accessibility & WCAG grounded in evidence rather than assumptions?

Annex uses evidence during delivery rather than treating quality as a final inspection step. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. The ART website testing was a short, tidy piece of w…

Natural follow-up · ApplicationWhen does Accessibility & WCAG become the right place to start a digital project?

A strong signal is when automated tools pass while real accessibility barriers remain. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform transformation. With ActewAGL under…

Natural follow-up · ApplicationHow does Accessibility & WCAG connect with design, content, development and manual testing?

The connection matters because design, content, development and manual testing influence the same end-to-end experience. The resulting design system is now available and being used for the ActewAGL development and design teams to guide and speed up the delivery of their ongoing retail and platform t…

Natural follow-up · ChallengeWhat problems can Accessibility & WCAG help uncover before they become expensive?

The easy mistake is to scope accessibility & wcag too narrowly. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Adminis…