What should a client clarify before beginning work around Stakeholder Engagement & Co-design?

What should a client… | Stakeholder…

Before going deep into stakeholder engagement & co-design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement professionals and business analysts. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Annex's published methods also make content, integrations, accessibility, operational workflow and delivery constraints relevant when they affect the outcome. That context allows the team to choose an approach without pretending the solution is known before discovery.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Previous questionWhat does Stakeholder Engagement & Co-design mean in the way Annex approaches digital work?

Annex treats Stakeholder Engagement & Co-design as part of a wider digital-service problem, not as an isolated output. Collaborative discovery and co-design that brings users, stakeholders and delivery teams into the process. The Annex Delivery Practice is a multi-disciplinary team composed of engag…

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Annex worked with AER to name, brand, design and build the Energy Innovation Toolkit website. We partnered with AER to help them better un…

Annex uses evidence during delivery rather than treating quality as a final inspection step. A brand name was selected through user testing, and website prototype testing informed and validated our approach. The Annex team worked collaboratively with the AER to deliver an evidence-based solution tha…

A useful published example is Helping energy innovators power ahead — Overview and context. It helps energy innovators orient themselves in the complex energy market, understand energy regulations and which energy sector stakeholders need to be contacted. We partnered with AER to help them better un…

Annex approaches bringing users, subject experts and delivery teams into the work early by combining the disciplines needed to test both desirability and feasibility. The Annex Delivery Practice is a multi-disciplinary team composed of engagement leads, delivery managers, testers, client engagement …