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Which Annex project best shows Multilingual & Inclusive Digital Services in practice?

Multilingual & Inclusive Digital Services · 2026-09-02

A useful published example is COVID-19 updates in your language. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. With all the non-English speaking visa holders temporarily stuck in Australia, the Department of Home Affairs needed to quickly create and deploy a site that can easily publish information in over 64 languages. It is relevant because it shows Annex applying multilingual & inclusive digital services to a real delivery problem rather than describing the capability only in theory. The exact scope of a future engagement would still depend on that client's users, constraints and existing environment.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

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Natural Follow-Up Questions

Previous questionWhat does Multilingual & Inclusive Digital Services mean in the way Annex approaches digital work?

Annex treats Multilingual & Inclusive Digital Services as part of a wider digital-service problem, not as an isolated output. Digital services designed for diverse users, languages, abilities and devices. Experience Design (UX) draws on insights and evidence to shape the way users interact and exper…

Related follow-upWhat methods or technical choices matter most in Multilingual & Inclusive Digital Services?

Annex's published work does not point to a single mandatory toolset for multilingual & inclusive digital services. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow…

Related follow-upWhat should a client clarify before beginning work around Multilingual & Inclusive Digital Services?

Before going deep into multilingual & inclusive digital services, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English con…

Related follow-upWhen does Multilingual & Inclusive Digital Services become the right place to start a digital project?

A strong signal is when critical information needs to reach diverse audiences quickly and accurately. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human…

Related follow-upHow does Multilingual & Inclusive Digital Services connect with translation, accessibility, content publishing and responsive design?

The connection matters because translation, accessibility, content publishing and responsive design influence the same end-to-end experience. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using googl…

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