Public Q&A

If we have a prototype already, can user testing still change what we build?

User Research & Usability Testing · 2026-10-17

Yes. Annex’s published examples describe prototype testing informing and validating an approach. Research and usability testing can help a team check whether its assumptions match how people understand and use a service, and the findings may influence design decisions. What changes as a result depends on what testing reveals and on the project’s constraints. Annex describes an iterative process of design, thorough testing and improvement, rather than treating a prototype as a final decision.

Useful next steps

Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

Continue The Conversation

Natural Follow-Up Questions

Previous questionWhat business problem is User Research & Usability Testing intended to solve?

Annex treats User Research & Usability Testing as part of a wider digital-service problem, not as an isolated output. Research and testing that validates assumptions and grounds product decisions in user evidence. Our experience design process will help you identify the right problems, which we then…

Related follow-upCan User Research & Usability Testing be improved incrementally within an existing product, prototype or planned service?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs of Energy Innovators. Througho…

Related follow-upWhat is easy to underestimate about User Research & Usability Testing?

The easy mistake is to scope user research & usability testing too narrowly. A brand name was selected through user testing, and website prototype testing informed and validated our approach. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs …

Related follow-upDoes Annex force a particular platform or method for User Research & Usability Testing?

Annex's published work does not point to a single mandatory toolset for user research & usability testing. A brand name was selected through user testing, and website prototype testing informed and validated our approach. It’s a complex conditional form that our team built within Drupal, based on su…

Related follow-upWhat can buyers learn from Annex case studies about User Research & Usability Testing?

A useful published example is Helping energy innovators power ahead — Overview and context. The Annex team worked collaboratively with the AER to deliver an evidence-based solution that met the needs of Energy Innovators. It helps energy innovators orient themselves in the complex energy market, und…

Related visual examples

Working…

Please wait while the site completes this action.