Questions & Answers
Public Questions & Answers
The Conversation Around Annex
Explore practical answers, comparisons, visual examples and useful confirmation points across Annex’s capabilities and project experience.
The connection matters because content structure, navigation, search and user journeys influence the same end-to-end experience. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive information architecture to guide users through the …
Information Architecture & Content Design · 2026-09-10 What happens if a client already has a content-heavy site, document library or government service?Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA content was created, migrated and reviewed using the publishing workflow. With the need for rapid development and deployment, as well as the ability to have a co…
Information Architecture & Content Design · 2026-09-08 How does Annex turn organising complex information so people can find and understand what matters into practical delivery?Annex approaches organising complex information so people can find and understand what matters by combining the disciplines needed to test both desirability and feasibility. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Our experience design process will…
Annex treats Information Architecture & Content Design as part of a wider digital-service problem, not as an isolated output. Structuring information so users can find, understand and act on complex content. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and deliver a website that would meet the needs of Energy Innovators. Our experience design process will help you identify the right problems, which…
Information Architecture & Content Design · 2026-09-04 Can you point to real Annex work connected with Information Architecture & Content Design?A useful published example is Always up-to-date information on COVID-19. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. It is rel…
Information Architecture & Content Design · 2026-09-02 How does Annex deal with changing requirements or constraints in Information Architecture & Content Design?The easy mistake is to scope information architecture & content design too narrowly. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hour…
A strong signal is when large content estates become redundant, duplicated or difficult to navigate. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We partnered with AER to help them better understand the problem to be solved, then name, brand, design and…
Information Architecture & Content Design · 2026-08-23 What should a project team agree on before moving deeply into Information Architecture & Content Design?Before going deep into information architecture & content design, the project needs a shared view of the problem, the users, the important stakeholders and the current environment. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. We created a comprehensive …
Information Architecture & Content Design · 2026-08-18 What role do prototypes, testing or technical proof play in Information Architecture & Content Design?Annex's published work does not point to a single mandatory toolset for information architecture & content design. The pipeline was built in Azure and integrated into Drupal. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Prototypes, technical proofs, tes…
